Preorder Policy

Preorders are a great way to order exclusive fashion items with less worry. Think of this service, as a personal shopper or custom order!

Shipping / Processing times:

We want you to feel confident in your decision to place an order. Each preorder item has an estimated shipping date, which can be up to 3-4 weeks. Due to designer/manufacturer production schedules, we cannot guarantee dates; however, we will keep you updated about the status of your order. In some rare cases an item may arrive later than scheduled. In the rare event we cannot deliver your preordered item(s), we will refund your order immediately.

  • All preorders are shipped on first come, first served basis.
  • Shortly after placing your order, you will be notified of your estimated delivery date.
  • Items typically featured on the "Preorder" section of our website, may sometimes be featured during a "Live Shopping" session. In that case, those items are ready to ship immediately with our typical quick ship window.  


Your chosen payment type will be charged for the full amount upon placing your order. If for some reason we cannot fill your order due to an inventory or manufacturing error, we will cancel your order and issue you a full refund immediately. 

If you order multiple preorder items or if you combine in-stock items with preorder items, we will ship your order once the preorder item(s) arrive. If you would like for the in-stock items to be shipped separately from the preorder item, it is recommended that you may place (2) separate orders (one for preorder and one for in-stock items).

There are free shipping (with code) and returns on preorder orders of $75 or more.

Click here for return/refund policy